Keep your business running smoothly with a dedicated virtual office assistant, without the overhead of a full-time hire.
There’s a layer of operational stuff that sits underneath every business. Emails to field, invoices to chase, suppliers to manage, meetings to book. None of it is complicated, but all of it takes time. Your time! And the longer it sits on your plate, the harder it is to focus on the work that actually matters to you.
A Timpi virtual office assistant takes that layer off your hands entirely. Experienced, reliable and easy to work with, they slot into your business from day one, handling the details so you can get back to the parts of running your business that you actually love.
A virtual office manager does everything a great in-house office manager does, just without the desk. They keep your business running smoothly behind the scenes, handling the operational details that would otherwise fall to you: managing suppliers, supporting your team, solving problems before they become yours to deal with and acting as the first point of contact when you need one. For businesses without a central office, or those spread across multiple locations, a virtual office assistant is often a better fit than a traditional hire. They’re experienced, flexible and ready to get started without the overhead.
Acting as the point of contact for contractors, managing schedules and chasing anything that needs following up, so you’re not the one waiting on a callback.
Fielding enquiries, screening inbound communications and managing first responses in your company’s name, so no customer is left waiting.
Sourcing equipment for new starters, coordinating induction plans, handling internal requests and making sure your team has what they need to get on with their work.
Finding and reserving the right space with the right setup, whether that’s a boardroom, an offsite venue or a virtual meeting environment.
Ordering supplies, maintaining records, documenting processes and keeping the operational side of your business organised and running to schedule.
Arranging collections, tracking shipments and resolving any issues. You VA will make sure things get where they need to go without you having to chase.
Keeping track of what you have, what you need and what needs replacing, so you’re never caught short.
Writing up and maintaining your standard operating procedures so your business runs consistently, even as your team grows or changes.
Finding the best suppliers, platforms or solutions for whatever comes up, so you always have the information you need to make a good call.
Take the Timpi Time Calculator Quiz and find out how many hours of support you actually need.
You’re good at what you do. That’s why you started the business. But somewhere along the way, you became the default person for every invoice, every supplier query and every piece of admin nobody else picked up. A Timpi virtual office assistant changes that so you can stop being the bottleneck and get back to doing what you’re actually good at.
You’re too busy to manage without support, but not quite big enough to justify a full-time office manager. A Timpi VA gives you exactly that support without the full-time salary, the desk or the employment admin.
No central office doesn’t mean no need for someone keeping things organised. A virtual office assistant works remotely by design, so your business stays on top of things wherever your team is based.
A big project, a growth spurt, a gap in the team – sometimes you just need capable hands quickly, without a lengthy hiring process. We can get you up and running fast, with no long-term commitment required.
Every business has a layer of operational admin that subtly eats into the day. Supplies to order, couriers to book, suppliers to chase, processes to document; none of it is complicated, but all of it takes time. Time that you and your team could be spending on work that actually moves things forward. A Timpi virtual office assistant takes that layer off your plate entirely, so you can get on with running the business rather than running around after it.
Every business runs differently, and your virtual office manager will work the way you do. Some clients need someone to act as the first point of contact for their team or customers. Others want help keeping up with suppliers, coordinating deliveries or making sure the day-to-day operational detail stays on top of itself. Tell us what you need and we’ll make sure your VA is the right fit from day one.
Timpi virtual office managers are experienced professionals who know how to hit the ground running. Organised, reliable and completely unflappable, they bring the kind of quiet competence that makes everything around them run more smoothly. The longer they work with you, the more they anticipate what’s needed (and often before you’ve thought to ask!)
Share your tasks, priorities and goals so we understand exactly how our virtual assistant services can help.
Give them access to your to-do list and systems so they can hit the ground running from day one.
Choose the hours you need and scale your support as your business or lifestyle evolves.
Track time, tasks and progress with transparent updates and shared visibility.
Relax knowing your trusted virtual assistant is keeping everything organised behind the scenes.
Whether your business runs on Outlook or Google, your VA will be equally at home in both. From managing your inbox and calendar to organising shared drives and coordinating documents, they’ll work within your existing setup without missing a beat.
Timpi VAs are experienced Slack users and can work within your existing workspace from day one. Whether it’s a dedicated channel for task updates, quick-fire communication or keeping your team in the loop, your VA slots into however you already use it.
For businesses that run on Teams, your VA can join calls, manage channels, coordinate documents and keep communication flowing. They’ll slot into your existing workflows without adding friction.
Your VA can work within CRMs like Monday.com and Salesforce to manage tasks, track project progress and keep your team’s to-do lists organised and up to date so nothing falls through the cracks and everyone knows where things stand.
Fyxer is an AI-powered inbox tool that can help with email drafting and prioritisation. Timpi VAs are familiar with the platform and know how to get the best from it if this is something already used in your work flow. But, they’ll always sense-check and refine any AI-generated output before it reaches you, so quality and accuracy are never compromised.Whether your business runs on Outlook or Google, your VA will be equally at home in both. From managing your inbox and calendar to organising shared drives and coordinating documents, they’ll work within your existing setup without missing a beat.
Your VA can use Grammarly to support proofreading and polish written communications making sure everything that goes out on your behalf is clear, professional and on-brand.
Timpi VAs are AI-aware and comfortable working alongside AI tools like Claude and ChatGPT when it’s helpful to do so. That said, we only use AI tools when a client specifically requests it. If so, every output is reviewed and sense-checked by your VA before it reaches you.
I have had a fair bit of experience with virtual PAs but at one point i had almost given up on the idea. Previous company had 4 consecutive PAs that didn’t hang around more than a month and didn’t hand over work and it was a real mess to sort out. Thankfully timpi have really stepped up and helped out. Already very impressed
After trying a couple of independent VAs we’ve found the agency set up Timpi offer a definite level above, matched with a VA perfect for our needs has saved us hours to focus on other tasks. We were always looking for more time in our days and that’s what we now have, big shout out to Nicola (though you can’t have her – she’s ours! 🙂 )
We have been using Timpi for over 12 months now and not quite sure how we managed without them before! We started with one VA and after 12 months took another on – two extra pair of hands is a big help for getting tasks done. They are a super friendly team and very proactive. If a VA is off on holiday and we need extra cover, Timpi also help to provide holiday cover from another of the team’s assistants. I can now focus my attention on building the business, knowing other important tasks are in the very capable hands of my amazing VA’s! Highly recommend!
Rachel has been an absolute gift – a massive help, doing everything I’ve asked with efficiency and competence, plus a lovely and kind attitude. She also anticipates new requests and tasks very helpfully, and is always wonderful to work with.
Our family worked with a PA from Timpi for several years. I don’t know how we would have survived otherwise; we have a small child and both adults run their own businesses so there was so much to organise across childcare, travel, housecare, deliveries etc. We were very well taken care of and have only nice things to say.
Working with Michaela at TIMPI was the best experience, and really was life changing. I can’t put into words how much TIMPI has done for me, my mental health, and my family! 100% recommend.
A virtual office assistant is an experienced remote professional who manages the operational and administrative functions of your business – just like an in-house office manager, but without the desk, the salary or the employment overhead. They handle the day-to-day detail that keeps your business running smoothly, from customer service and supplier management to invoicing, team support and everything in between.
he main difference between a virtual office assistant and a regular VA is scope. A regular VA typically works closely with one person; managing their inbox, diary and day-to-day tasks. A virtual office assistant tends to support the wider team, taking on a broader mix of operational and administrative tasks that keep the whole business running smoothly. Think of your Timpi VA as an office manager, EA and admin assistant rolled into one! Someone who is adaptable, experienced and there for whatever the business needs.
It depends on your business, but typically your virtual office assistant will handle things like customer enquiries, lead tracking and CRM updates, invoice management, supplier liaison, team admin, meeting room bookings and general operational tasks. The service is tailored to your needs, so if there’s something specific your business requires, we’ll make sure your VA is the right fit.
Yes. Many of our clients use their virtual office assistant as the first point of contact for customer enquiries and inbound communications, responding professionally in your company’s name, screening messages and escalating anything that needs your attention. It means no enquiry goes unanswered, even when you’re tied up elsewhere.
Most clients are up and running within a few days. Once we’ve had an initial chat and matched you with the right VA, we handle everything else. The goal is a smooth, easy start for you and your new VA.
With Timpi, you only pay for the time your virtual office assistant spends working on your business. There’s no salary, pension, National Insurance or sick pay to worry about making it significantly more cost-effective than a full-time or even part-time in-house hire. We’ll talk through the options and find a package that works for your needs and budget during your free consultation.
Not at all. A virtual office assistant is specifically designed for businesses without a central office, or those operating across multiple locations. They work remotely, so wherever your business is based or distributed they can provide the same level of support.
You won’t even notice. We arrange cover with another experienced Timpi VA, handle the handover ourselves and make sure your cover assistant is fully briefed before they step in. Keeping things moving is our job, not yours.
