From finance support and HR admin to recruitment and project management; your VA keeps the operational side of your business running smoothly.
Every business has an operational layer that sits beneath the work clients actually see. Finance tasks that need to stay on top of, HR paperwork that builds up, recruitment processes that take longer than they should, projects that need someone to keep them moving. None of it’s necessarily glamorous… but all of it matters. And, when it’s not being properly managed, it subtly slows everything else down.
A Timpi VA takes that operational layer off your hands. Experienced, reliable and ready to get started, they handle the detail behind the scenes so your business keeps moving. And you can focus on the bigger picture.
Virtual assistance for business operations means having a dedicated, experienced professional managing the administrative and operational functions of your business remotely, flexibly, and without the cost of a full-time hire. Think of it as having an exceptionally capable operations administrator on your side, without the salary, the desk or the employment overhead.
A Timpi operations VA is proactive rather than reactive. They don’t wait to be asked. They stay on top of what needs doing, flag what needs your attention and handle everything else themselves. The result is a business that runs more smoothly, a team that’s better supported and a founder or director who can finally focus on what they do best.
Raising and sending invoices, chasing late payments, managing expenses and supporting with bookkeeping and credit control; your VA keeps your cash flow moving and your finances in order.
Contracts, compliance documentation, onboarding admin and policy support; your VA handles the HR paperwork so your team gets the time and attention it deserves.
Job adverts on the right platforms, candidate coordination, interview scheduling and applicant communications; your VA manages the process from first posting to first day.
Briefings, supplier chasing, progress tracking and pulling together the information you need to make good decisions; your VA keeps projects moving and you in the loop.
Finding the best suppliers, platforms, tools or solutions for whatever comes up, so you always have the information you need to make a confident call.
Writing up and maintaining standard operating procedures so your business runs consistently, even as your team grows or changes.
Keeping your CRM updated, tracking follow-ups and making sure your pipeline is accurate and moving.
Keeping records up to date, compiling reports and making sure the right information is always to hand when you need it.
Managing contract renewals, insurance, memberships and regulatory requirements, so nothing lapses without warning.
Researching, sourcing and managing suppliers, comparing quotes, coordinating delivery and keeping relationships on track.
Drafting updates, announcements and internal documents that keep your team informed and aligned.
Whatever the day throws up, your VA is there to handle it, so it doesn’t have to land on your desk.
Take the Timpi Time Calculator Quiz and find out how many hours of support you actually need.
When you’re running the business, operational admin has a habit of becoming your problem by default. A Timpi operations VA takes it off your hands, so you can stop being the person who sorts everything and start being the person who leads.
You’ve outgrown doing everything informally, but you’re not yet big enough to justify a dedicated operations hire. A Timpi VA gives you exactly that support; experienced, flexible and available without the full-time overhead.
Rapid growth, a restructure, a gap in the team – operational complexity spikes at exactly the moment you have least time to deal with it. We can get you set up quickly and provide the support you need for as long as you need it.
When your core team is spending time on admin they shouldn’t have to, something has to give. A Timpi operations VA absorbs that workload, freeing your team to focus on the work that actually moves the business forward.
Late invoices, unreconciled expenses and unclear cash flow all have one thing in common… They take up more time and headspace than they should. Your Timpi VA keeps your finances organised and moving: raising invoices, chasing payments, managing expenses and supporting with bookkeeping so nothing slips through the cracks.
From onboarding a new starter to managing the paperwork that comes with a growing team, HR admin is one of those tasks that’s easy to deprioritise until it becomes a problem. Your VA stays on top of it — contracts, compliance, policy support and the full recruitment process from job advert to first day — so your team always has what it needs
Good decisions need good information, and good projects need someone keeping them moving. Your VA provides both: chasing progress, coordinating suppliers, compiling research and making sure you’re never waiting on something that should already be done.
Share your tasks, priorities and goals so we understand exactly how our virtual assistant services can help.
Give them access to your to-do list and systems so they can hit the ground running from day one.
Choose the hours you need and scale your support as your business or lifestyle evolves.
Track time, tasks and progress with transparent updates and shared visibility.
Relax knowing your trusted virtual assistant is keeping everything organised behind the scenes.
Whether your business runs on Outlook or Google, your VA will be equally at home in both. From managing your inbox and calendar to organising shared drives and coordinating documents, they’ll work within your existing setup without missing a beat.
Timpi VAs are experienced Slack users and can work within your existing workspace from day one. Whether it’s a dedicated channel for task updates, quick-fire communication or keeping your team in the loop, your VA slots into however you already use it.
For businesses that run on Teams, your VA can join calls, manage channels, coordinate documents and keep communication flowing. They’ll slot into your existing workflows without adding friction.
Your VA can work within CRMs like Monday.com and Salesforce to manage tasks, track project progress and keep your team’s to-do lists organised and up to date so nothing falls through the cracks and everyone knows where things stand.
Fyxer is an AI-powered inbox tool that can help with email drafting and prioritisation. Timpi VAs are familiar with the platform and know how to get the best from it if this is something already used in your work flow. But, they’ll always sense-check and refine any AI-generated output before it reaches you, so quality and accuracy are never compromised.Whether your business runs on Outlook or Google, your VA will be equally at home in both. From managing your inbox and calendar to organising shared drives and coordinating documents, they’ll work within your existing setup without missing a beat.
Your VA can use Grammarly to support proofreading and polish written communications making sure everything that goes out on your behalf is clear, professional and on-brand.
Timpi VAs are AI-aware and comfortable working alongside AI tools like Claude and ChatGPT when it’s helpful to do so. That said, we only use AI tools when a client specifically requests it. If so, every output is reviewed and sense-checked by your VA before it reaches you.
I have had a fair bit of experience with virtual PAs but at one point i had almost given up on the idea. Previous company had 4 consecutive PAs that didn’t hang around more than a month and didn’t hand over work and it was a real mess to sort out. Thankfully timpi have really stepped up and helped out. Already very impressed
After trying a couple of independent VAs we’ve found the agency set up Timpi offer a definite level above, matched with a VA perfect for our needs has saved us hours to focus on other tasks. We were always looking for more time in our days and that’s what we now have, big shout out to Nicola (though you can’t have her – she’s ours! 🙂 )
We have been using Timpi for over 12 months now and not quite sure how we managed without them before! We started with one VA and after 12 months took another on – two extra pair of hands is a big help for getting tasks done. They are a super friendly team and very proactive. If a VA is off on holiday and we need extra cover, Timpi also help to provide holiday cover from another of the team’s assistants. I can now focus my attention on building the business, knowing other important tasks are in the very capable hands of my amazing VA’s! Highly recommend!
Rachel has been an absolute gift – a massive help, doing everything I’ve asked with efficiency and competence, plus a lovely and kind attitude. She also anticipates new requests and tasks very helpfully, and is always wonderful to work with.
Our family worked with a PA from Timpi for several years. I don’t know how we would have survived otherwise; we have a small child and both adults run their own businesses so there was so much to organise across childcare, travel, housecare, deliveries etc. We were very well taken care of and have only nice things to say.
Working with Michaela at TIMPI was the best experience, and really was life changing. I can’t put into words how much TIMPI has done for me, my mental health, and my family! 100% recommend.
They handle the administrative and operational tasks that keep your business functioning day to day. This includes finance support, HR admin, recruitment coordination, project management, research, supplier management and more. Think of them as the person making sure everything behind the scenes is running properly, so you don’t have to.
A standard VA typically focuses on task-based support like inbox management or diary scheduling. An operations VA takes ownership of a broader operational remit. So, managing processes, keeping projects on track, handling HR and finance admin, and proactively spotting what needs doing rather than waiting to be asked.
Yes. Timpi operations VAs are experienced in raising and sending invoices, chasing late payments, managing expenses and supporting with bookkeeping. Some of our Timpi VAs are even qualified bookkeepers! They won’t replace your accountant but they’ll work with them to make sure your day-to-day finances stay organised and nothing falls through the cracks.
Absolutely. Many of our clients are small or growing businesses without a dedicated HR function. Your VA can help you to handle contracts, with onboarding documentation, compliance admin and policy support and keep your people processes in order without you having to manage the paperwork alone.
Your VA can post job adverts on the right platforms, review applications, coordinate candidates, schedule interviews and manage communications throughout the process. Once you’ve found the right person, they can support the onboarding admin too. We do offer a dedicated EA recruitment service too. Please contact us if you’d like to learn more.
We can move quickly. Once we’ve had an initial consultation and matched you with the right VA, most clients are up and running within a few days. If you need cover urgently (for a recruitment gap or unexpected, long-term absence), let us know and we’ll prioritise getting you set up.
Yes. Timpi VAs are experienced across a wide range of business platforms and will work within your existing tools wherever possible, whether that’s your CRM, project management software, finance platform, or communication tools.
You only ever pay for the time you want your VA to spend working on your business. There’s no salary, no employment overhead and no paying for quiet weeks. We’ll talk through the right package for your needs during your free consultation.
