A dedicated admin virtual assistant for families – so nothing slips through the cracks and you can breathe again.
Family life is full of things you love. It’s also full of things nobody particularly loves like the school forms, the appointment bookings, the permission slips, the finding-a-decent-tutor, the researching childcare options you’ve been meaning to do for weeks. It all adds up! And even when it’s not on your to-do list, it’s in your head, taking up space.
A Timpi family concierge is an admin virtual assistant for families – someone who discreetly keeps everything ticking over so you don’t have to. They get to know your family, your routines and your preferences, and then handle the organisational layer of family life with the same care and attention you would yourself.
From school admin and childcare coordination to healthcare appointments and household logistics, your Timpi family concierge takes on the personal tasks that quickly pile up – and the mental load that comes with them.
Every family is different, and your VA works to what yours actually needs. Whether it’s keeping on top of the school admin pile, finding the right nanny or sorting the paperwork that’s been sitting on the kitchen counter for weeks, we’re here for all of it. Unusual requests are especially welcome!
If your household runs on good intentions and someone always seems to be dropping a plate (if you’re reading this, then that’s most likely you!) then yes, it’s worth considering. Families come to Timpi for all kinds of reasons: two busy careers and not enough hours, a period of unexpected overwhelm, or simply the creeping realisation that one person is carrying the organisational weight of the whole household. Whether you’re a single parent keeping everything moving on your own, a dual-career couple whose admin pile has quietly become unmanageable, or a family going through a particularly demanding stretch, a Timpi family concierge takes the paperwork and admin coordination off your hands.
You’ll work with one PA who takes time to understand how your household works – the ages of your children, your schedules, your preferences and the things that always seem to fall off the radar. The more they know about your family, the more proactively they can support you without you having to ask.
You’ll also have a client manager in your corner, checking in regularly to make sure everything is working as it should. If your needs change (e.g. a new school year, a change in routine, a busy period) they’ll make sure your PA is always set up to support you properly.
Timpi clients choose a package of hours that suits their needs, giving you a clear, predictable cost each month. Whether you need a few hours of light-touch concierge support or something more substantial, there’s a package of hours to fit.
If your PA is on holiday or unwell, we arrange cover with another experienced Timpi assistant and handle the handover ourselves. Your family’s admin keeps moving without you having to step back in.
Share what you’re juggling – the tasks, the pressure points, the things that never quite make it off your to-do list. We’ll take it from there.
Step into each week having less to think about, less to worry about, and more time for the things that actually matter to you.
Take the Timpi Time Calculator Quiz and find out how many hours of support you actually need.
Researched and shortlisted!
Booked and confirmed!
Filed and paid for!
“… They were fast to respond and set me up with an incredible PA, who not only managed to keep up with my frequently changing tasks, but also found ways to improve on my current administrative systems.
“I am able to spend more time on the things I am good at creatively, without having to remember all the life and work admin tasks in the background. Sam became my second brain and now I don’t think I’ll ever be able to go back to the ‘one-brain’ life.”
I have had a fair bit of experience with virtual PAs but at one point i had almost given up on the idea. Previous company had 4 consecutive PAs that didn’t hang around more than a month and didn’t hand over work and it was a real mess to sort out. Thankfully timpi have really stepped up and helped out. Already very impressed
After trying a couple of independent VAs we’ve found the agency set up Timpi offer a definite level above, matched with a VA perfect for our needs has saved us hours to focus on other tasks. We were always looking for more time in our days and that’s what we now have, big shout out to Nicola (though you can’t have her – she’s ours! 🙂 )
We have been using Timpi for over 12 months now and not quite sure how we managed without them before! We started with one VA and after 12 months took another on – two extra pair of hands is a big help for getting tasks done. They are a super friendly team and very proactive. If a VA is off on holiday and we need extra cover, Timpi also help to provide holiday cover from another of the team’s assistants. I can now focus my attention on building the business, knowing other important tasks are in the very capable hands of my amazing VA’s! Highly recommend!
Rachel has been an absolute gift – a massive help, doing everything I’ve asked with efficiency and competence, plus a lovely and kind attitude. She also anticipates new requests and tasks very helpfully, and is always wonderful to work with.
Our family worked with a PA from Timpi for several years. I don’t know how we would have survived otherwise; we have a small child and both adults run their own businesses so there was so much to organise across childcare, travel, housecare, deliveries etc. We were very well taken care of and have only nice things to say.
Working with Michaela at TIMPI was the best experience, and really was life changing. I can’t put into words how much TIMPI has done for me, my mental health, and my family! 100% recommend.
A family concierge is essentially an admin virtual assistant for families – someone who handles the organisational side of family life so you don’t have to. Think school admin, childcare coordination, healthcare bookings, household paperwork and all the other things that quietly eat into your time. It’s not about outsourcing parenting – it’s about outsourcing the admin that comes with it.
A standard VA typically focuses on professional or business tasks. A Timpi family concierge is specifically experienced in the kind of personal and family admin that doesn’t fit neatly into a working day – school communications, childcare research, medical appointments, family logistics. They understand the pace and unpredictability of family life and work with it rather than around it.
Your PA will flag anything time-sensitive straight away, through whatever channel works best for you. Over time they build a clear picture of what counts as urgent in your household – and they act accordingly without you having to spell it out every time.
Sometimes, yes; things like school contact details, insurance information or healthcare records. Our PAs handle sensitive information with complete discretion as a matter of course. It’s something we take seriously in how we recruit and train our team, and it’s one of the things our family clients tell us they value most.
Our packages start from a minimum of five hours a month, giving you a consistent base of support to work from. Within that, you can scale up as your family’s needs change. Some of our families stick to a few hours a week to stay on top of school admin and household coordination, whilst others need more intensive support during busier periods. We’ll talk through the right starting point for your family during your free consultation.
You only pay for the time your PA spends working for your family.. We’ll talk through what makes sense for your family during your free consultation.
