The lines are blurring. Traditionally, EAs were seen as more senior and strategic than VAs. Timpi’s VAs are specifically recruited to operate at EA level – experienced professionals who are proactive, discreet and capable of managing complex workloads, not just task-based support.
A lifestyle virtual assistant provides personal and household support – travel planning, event organisation, family admin, household coordination and more. Rather than business tasks, they focus on the personal admin that takes up time and headspace outside of work.
A family concierge is a personal assistant specialising in family and household logistics – school admin, childcare research, healthcare appointments, household management and everything in between.
For many tasks, yes. A Timpi VA provides executive-level support at a fraction of the cost of a full-time hire with no salary, pension, National Insurance, sick pay or employment overhead. For businesses that need operational support without the commitment of a full-time hire, a VA is often a better solution.
All Timpi VAs have a minimum of five years’ experience in an administrative or executive assistant role and at least one year working as a VA. Many began their careers as EAs in the City, supporting senior leaders at blue-chip companies, banks and household brands.
Timpi reviews 200–300 applicants for each opening of our VA pool. Our rigorous vetting process assesses skills, experience, personality and working style. Only the top tier make it through – typically those with both corporate EA experience and proven VA track records.
Yes. All Timpi virtual assistants are UK-based, working standard business hours (Monday to Friday), with flexibility by prior agreement.
No. Our VAs typically support a small number of clients. But, you will always work with the same dedicated VA. They are reserved for your account, not shared across a pool, and your hours are protected so they’re always available when you need them.
Timpi has a notably low VA turnover rate. This is something our clients consistently highlight as one of the most valuable aspects of working with us. We look after our VAs well, which means they stay, and so do our clients.
Timpi pays a high hourly rate that reflects our VAs’ experience, runs monthly wellbeing check-in calls, offers professional development opportunities and maintains a close-knit VA community. We believe happy VAs deliver better client outcomes.
